This Privacy Policy explains how Zenza Energy collects, uses and protects any information you provide when using our website or services.
We are committed to ensuring your privacy is protected and that your personal information is handled responsibly and securely.
Information We Collect
We may collect information including your name, business name, contact number, email address, business postcode and energy renewal details when you complete forms on our website or contact us directly.
We may also collect technical website data such as IP address, browser type and pages visited for analytics and website performance purposes.
We use the information provided to:
• Respond to enquiries
• Provide commercial energy comparisons and quotations
• Improve our website and customer experience
• Contact you regarding your enquiry or requested services
• Meet legal and regulatory obligations
We do not sell your personal information to third parties.
Data Protection
Zenza Energy is committed to protecting your personal information and ensuring that all data is handled responsibly, securely and transparently.
We take appropriate technical and organisational measures to help protect information submitted through our website against unauthorised access, misuse, disclosure or loss.
Any information provided to us is only used where necessary to support customer enquiries, commercial energy comparisons, quotation requests or operational purposes related to our services.
Zenza Energy is registered with the Information Commissioner’s Office (ICO) and aims to handle personal data in accordance with applicable UK data protection regulations and best practices.
Cookies
Our website may use cookies and similar technologies to improve user experience and website performance.
Cookies help us understand how visitors interact with our website, which pages are visited and how the site can be improved.
You can choose to disable cookies through your browser settings, although some parts of the website may not function correctly as a result.
Third Party Suppliers
In order to provide commercial energy comparisons and quotations, we may share relevant business information with trusted third party suppliers, partners or energy providers where necessary.
We only share information required to help provide requested quotations or support services and aim to work with reputable providers who handle data responsibly.
Your Rights
You have the right to request access to the personal information we hold about you and to request corrections where necessary.
You may also request that we remove or stop processing your personal information, subject to any legal or regulatory obligations we may have.
If you would like to make a request regarding your data, please contact us directly using the details below.
How long we retain your data
We only retain personal information for as long as necessary to fulfil the purposes it was collected for, including responding to enquiries, providing quotations, supporting customer relationships and meeting legal or regulatory obligations.
Where information is no longer required, we aim to securely remove or anonymise it where appropriate.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Zenza Energy
customerservice@zenzaenergy.co.uk